Managing users with outstanding bad debt

If the unfortunate situation arises where a user does not make the required payment for their event registration or association membership and you wish to prevent this person from using your services again until this issue is cleared up you can label them as having bad debt.This is done as an administrator by selecting the Users item from the left hand menu followed by the Bad Debt Users tab.The user can be selected by typing their name or email address and selecting the appropriate user from the list thatwill appear as you type. Any additional notes about the debt of this user can be added in the Notes field.From this page administrators can also browse all users currently marked as having bad debt as well as editing or removing the bad debt label from any user's profile.  Once added as a bad debt user, this user will be prevented from making any actions, instead being presented with a page requiring them to contact your finance manager to resolve the issues.

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Navigating the payment page

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Types of invoices